CLICKSPACE Privacy Policy | Clickspace Interactive

CLICKSPACE Privacy Policy

1. General

This Privacy Policy describes how Clickspace Interactive Inc. (together with affiliated companies - “Clickspace” or “we”) collects and uses information, including the personal information, you provide on our Website (the “Website”). This Privacy Policy also describes the choices available to you regarding our use of your personal information and how you can access and update this information; and certain practices related to data that may be collected, used, or disclosed from web-based content that you create using Clickspace and its Services (as such term is defined in Clickspace Terms of Use).


We want to enable you to create and share web-based content with your friends and people around you. We understand you may not want everyone to have access to your content hosted at Clickspace; that is why we give you control of your personal content. Clickspace helps you share content with your friends and people around you. You choose what content you make available to the general users of Clickspace. 


If you have questions or complaints regarding our privacy policy or practices, please contact us at: or 1403-277-5591.  


2. Acceptance

By using or accessing Clickspace, you accept the practices described in this Privacy Policy and our Terms of Use. By registering with the Clickspace Website, this will include the use of your postal address, email address or mobile number to send you promotional content via email or SMS. If you do not wish to receive such promotional content, please follow the unsubscribe instructions or STOP instructions contained in the relevant communication.


This Privacy policy covers any and all actions on the Website. If you have questions or concerns regarding this policy, you should first contact our privacy staff at


3. Collection and Use of Information and Content

When you visit Clickspace you provide us with two types of information: limited personal information and content you knowingly choose to disclose and/or post on the Clickspace website. When you register with Clickspace, you provide us with certain personal information, such as your name and contact information. 


In addition, when you use Clickspace Services (such as ClickspaceMail, ClickspaceTV or ClickspaceWeb, collectively “Services”), we may collect information about your use of the website in order to provide and improve our Services.  For example, we or our third-party utility-tracking partners may collect your browser type and IP address through log files. This information is gathered for all Clickspace visitors.


4. Cookies and other tracking technologies

In addition, we or our third-party partners may collect and store certain information from your browser using "cookies." A cookie is a piece of data (a small file, with typical content of letters and numbers) stored or downloaded on a user's computer or other devices that can be tied to information about the browser’s activities on our website. Our cookies allow us to provide certain features of Clickspace.  For example, among other things, we use cookies to keep track of your preferences, conduct support and debugging, understand the duration of user’s session, authenticated session for our Answers system, save from which country users are using the Website, including for E-commerce applications and mobile editors, and to estimate and report our total audience size and traffic. Clickspace also uses cookies to improve the content and services it provides to its users. By default, we use a persistent cookie that stores your login ID and password to make it easier for you to login when you come back to Clickspace.


If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Website.


We or our third-party advertising partners may employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us improve our site, for example, to better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We may tie the information gathered by clear gifs to our customers’ personal information if you choose to provide such information to us.


We use local shared objects, also known as Flash cookies, to store your preferences or display content based on what you view on our site to personalize your visit. Third parties, with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity, also use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of data, type of data, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn about privacy and storage settings for Flash cookies that may be available, you can click here: Please note that Clickspace does not provide this information and is not responsible for its accuracy.


Our third-party partners may have their own policies regarding how they collect and store information through the technologies discussed above.  Specifically, the use of cookies by our tracking utility company is not covered by our privacy policy and we do not have access or control over these cookies.  


5. Billing Information

Should you sign up for Charged Services (as defined in the Terms of use) we will require your billing information along with contact information such as your name, phone number and address in order to process the transaction and to collect the fees involved. We or our third-party vendors may store your billing information subject to applicable industry security standards.  


6. Sharing Your Information and Content with Third Parties

We will share your personal information with third parties only in the ways that are described in this privacy policy.   We do not sell your personal information to third parties, but we may retrieve, save, share and make any use of the information, including without limitation use for analysis or statistics, which is compatible with providing our services to you.  Clickspace provides, as a main service, the ability to share created content with others — friends and people in your networks. 


We may provide information and/or personal user content to service providers to help us provide the Services we offer. Specifically, we may use third parties to facilitate our business, such as to host the service at a co-location facility for servers, to provide you with our blog, to send out email updates about Clickspace, to remove repetitive information from our user lists, to process payments for products or services and to provide you with our live chat services. In connection with these business operations, our service providers may have access to your personal information and/or content. When you sign up for our Services, we will share your personal information as necessary for the third party to provide that Service.   This will be done securely and confidentially and only to the extent permitted under applicable data protection laws.


We occasionally provide demonstrations of user-created content that allow non-users a glimpse into the Clickspace world. Such content is provided in a form which protects your content from any unauthorized editing and/or changing. 


We may be required to disclose your personal information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We do not reveal information until we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards.


Additionally, we may share account or other information when we believe it is necessary to comply with the law, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Clickspace Service or using the Clickspace name, or to prevent imminent bodily harm. This may include sharing information with other companies, lawyers, agents or government agencies. 


We may offer or provide Services jointly with other companies on Clickspace such as when you purchase your domain name through our Website or when you purchase other Services from providers. In such case, we shall provide clear disclosure of such third parties involved in providing such Service on Clickspace, and in such case, we shall be entitled to share customer information such as user ID with such third party in connection with your use of such joint Services


In any case in which the ownership of Clickspace's business shall change, including a change in ownership due to bankruptcy or a sale or transfer of assets, your user information may be transferred to the new owner so the Service can continue operations. You will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. 


7. Communications from the Website

By registering to the Clickspace Website and providing your email address, you expressly agree to receive promotional content from Clickspace, by mail or email, from time to time. If you provide Clickspace with your phone number (at any stage of use of the Clickspace Services), Clickspace shall be entitled to call you or send you promotional SMS notices from time to time.  If you wish not to receive such promotional content/notices, you may notify Clickspace at any time or follow the unsubscribe or STOP instructions contained in the promotional communications which you receive.


8. Links

Our Website may contain links to other websites. We are not responsible for the privacy practices of other websites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personal information. This Privacy Policy does not apply to such linked third-party websites.


9. Public Forums and User Content

Our Website offers a publicly accessible blog. You should be aware that any information you provide in this area may be read, collected, and used by others who access them. To request removal of your personal information from our blog contact us at: In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. Accordingly, you should not post sensitive information or any information you would not want to be made public on this blogs.

You post User Content (as defined in Clickspace Terms of use) on the Site at your own risk. We cannot control the actions of other Users or members of the public with whom you may choose to share your pages and content. We are not responsible for circumvention of any privacy settings or security measures contained on the Site. You understand and acknowledge that, even after removal, copies of User Content may remain viewable in cached and archived pages or if other Users have copied or stored your User Content.


10. Social Media Widgets

The Clickspace Services include Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our template sites. These Features may collect information such as your IP address or which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.


11. Changing or Removing Content

Access and control over personal content on the Website is possible through the content editing tools. Clickspace users may modify or delete any of their personal content at any time by logging into their account. Any such changes will be updated immediately. Users who wish to deactivate their Clickspace account may do so on the “My Account” page. Removed information may persist in backup copies but will not be generally available to users of Clickspace.


If your personal information changes, or if you no longer desire our Service, you may correct, update, or deactivate it by emailing our Customer Support at If you wish to access your personal information, please also email our Customer Service team at the address above. We will retain your information for as long as your account is active or as needed to provide you Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


12. Security

Clickspace takes precautions to protect its Users' information and content. We have reasonable physical, electronic, and procedural safeguards that are designed to protect your account information and uploaded content. However – regardless of the measures taken by Clickspace, we cannot and do not guarantee the protection and security of your data, your site visitors’ data or any other User Content you post, publish, upload or otherwise share with Clickspace, with your site visitors on your site or during your activities in using the Clickspace Services. When you enter sensitive information (such as a credit card number) on our order forms, these transactions are processed over an industry standard SSL/TLS connection, with a minimum of 1024-bit encryption. Because email and instant messaging are not recognized as secure communications, we request that you not send private information or data to us by email or instant messaging services. If you have any questions regarding the security of the Website, please contact us at


13. Testimonials

We post customer testimonials on our Website which may contain personal information.  We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request the removal of your testimonial you may contact us at


14. Contests

From time to time, we may provide you the opportunity to participate in contests or on our Website. If you participate, we will request certain personal information from you. Participation in these contests is completely voluntary and you therefore have a choice whether or not to disclose this information.


The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).


We use this information to notify contest winners and award prizes, to monitor site traffic and to provide notices to participants. Clickspace may use third party service providers to conduct surveys or contests. We will not share the personal information you provide through a contest or survey with other third parties unless we give you prior notice and choice.


15. Behavioral Targeting / Re-Targeting

We may partner with third-party ad networks to either display advertising on our Website or to manage our advertising on other sites. Our ad network partners may use cookies and Web beacons to collect non-personal information about your activities on the Website and different websites to provide you targeted advertising based on your interests.  If you wish to not have this information used for the purpose of serving you targeted ads, you may visit or to learn more and to opt out of this type of advertising by companies participating in the Digital Advertising Alliance self-regulatory program. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.


16. Terms of Use, Notices and Revisions

Your use of Clickspace and its Services, and any disputes arising from it, is subject to this Privacy Policy as well as our Terms of Use and all of its general provisions including warranty disclaimer, limitation of liability, indemnity and choice of law. We may update this privacy policy to reflect changes to our information handling and storage practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.


Unless stated otherwise, our current privacy policy applies to all information that we have about you or any of your accounts in


17. Contacting Us

If you have any questions about this privacy policy, please contact us at

You may also contact us by mail at: PO Box 91, Carseland, AB, T0J 0M0